TERMS & CONDITIONS
Use of this Site, which is owned by Cross Stitch of Flagship store at Shop#5, Tenth Avenue, M.M. Alam Road, Lahore
Copyright and all other intellectual property rights, in both the content of this Site, including trademarks, names, logos displayed on this Site are registered and unregistered Trademarks owned by Cross Stitch and licensed to Cross Stitch. It is expressly set out below, all rights reserved.
Content included on the Site may be accessed by you for your own internal non-commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Site.
You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Site.
You will keep any password assigned to you which permits access to this Site or any part of this Site strictly confidential and shall not divulge it to any other person. Unauthorized use of this Site, including, but not limited to, unauthorized entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.
You may not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s access to and/or use of this Site.
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at info@crossstitch.pk . At www.crossstitch.pk we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by www.crossstitch.pk and how we use it.
The company shall not be liable for any unforeseeable failure or delay in performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God.
Upon placement of order via email, it will be forwarded to our mailing list. This will allow our patrons to be the first to be notified about our latest collections and new arrivals.
Like many other Web sites, www.crossstitch.pk makes use of log files. These files merely logs visitors to the site usually a standard procedure for hosting companies and a part of hosting services analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
crossstitch.pk uses cookies to store information about visitors preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors browser type or other information that the visitor sends via their browser.
>> Google, as a third party vendor, uses cookies to serve ads on crossstitch.pk.
>> Google use of the DART cookie enables it to serve ads to our site visitors based upon their visit to crossstitch.pk and other sites on the Internet.
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. crossstitch.pk privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers respective websites.
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there.
This policy does not apply to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our privacy policy and agree to its terms.
We do not offer cash returns. On the off chance, the product quality is flawed or damaged, you can avail exchange or store credit of the same amount. Refund may be facilitated under unusual circumstances wherein the product runs out of stock. Shipping cost and taxes are non-refundable.
for further queries, fee free to reach out to us at +92-302-8141555 from 10:00 AM to 5:30 PM (Monday to Saturday) or drop an email at sales@crossstitch.pk within 7 days of your purchase.
At Cross Stitch, the health and safety of our customers and employees is our utmost priority. We are closely monitoring the impact of COVID-19. In addition to the thousands who are affected by the illness, thousands more are indirectly dealing with changes in their work, school, and community environments.
We are adhering to all regulations and guidelines from government authorities related to containment of the virus so that the deliveries are done in a safest possible way. We recognize the trust you place in us when we deliver to your doorstep.
Our delivery partners have been advised to reduce contact with customers. The riders are making sure to provide sanitized packages to minimize the risk of exposure to any kind of disease. We also encourage our esteemed customers to properly wash their hands after receiving the packages.
We are offering Free Express Shipping across Pakistan. Due to the Covid-19 Situation, customers will usually receive their order in 7-14 working days (Once the order has been confirmed). After your payment is authorized, it can take up to 2 days for us to process your order and ship it. But this is just an estimate and does not include weekends and holidays. We do not ship to P.O Boxes. Delivery can take longer in remote areas in Pakistan. Cross stitch holds the right to process “Cash on Delivery” orders without telephonic verification for verified customers and/or during a period of high volume that includes sale, season launches, and other promotions.
All international orders ship through PS/FedEx/TCS and are delivered in 10-21 working days (Once the order has been confirmed). Once your payment is authorized, it can take us up to 2 days to process your order and ship the package. This is only an estimate and does not include weekends and holidays. Shortly after placing your order, you will receive an email with your order number and an order tracking number (if a valid email address was supplied). During transit of your package, you may enter that number into our Order Tracking section to check your order status. https://crossstitch.pk/apps/trackorder/trackorder.php
If you have any queries, Please reach us out at: sales@crossstitch.pk
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